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PRIVACY POLICY

La Maison Bellatrix attache une importance particulière à la protection de vos données personnelles et au respect de votre vie privée. Cette politique de confidentialité décrit la manière dont nous collectons, utilisons et protégeons vos informations personnelles lorsque vous utilisez notre site internet.

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1. DATA CONTROLLER INFORMATION
 

The controller of personal data collected on this website is:
Bellatrix SARL
Headquarters : Lot Village la Jaille, 97122 Baie-Mahault, Guadeloupe
Email : contact@bellatrix-optical.fr

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2. DATA COLLECTED
 

We collect the following personal data during your interactions with our website :

  • Information you provide : Name, surname, email address, phone number, postal address (e.g., when subscribing to our newsletter, booking appointments, or purchasing products).

  • Browsing data : IP address, browser type, pages visited, visit duration.

  • Cookie preferences : Stored to enhance your user experience.

 

 

3. PURPOSE OF DATA PROCESSING
 

The data collected is used for the following purposes 

  • To process your orders and deliveries.

  • To respond to your inquiries via our contact form.

  • To manage your subscription to our newsletter.

  • To personalize your user experience and optimize our services.

  • To comply with our legal and regulatory obligations.

 

 

4. LEGAL BASIS FOR DATA PROCESSING
 

The processing of your personal data is based on :

  • Your consent (newsletter subscription, cookie preferences).

  • Contractual necessity (product orders, appointment bookings).

  • Compliance with legal obligations (invoicing, accounting).

 

 

5. DATA SHARING
 

Your personal data is shared with third parties only in the following cases :

  • Technical or logistical service providers (e.g., web hosting, delivery).

  • Competent authorities, when required by law.
    No data is sold or shared for commercial purposes.

 

 

6. DATA RETENTION PERIOD
 

Your personal data is retained only for as long as necessary for the purpose for which it was collected :

  • Order-related data : 10 years (in accordance with tax obligations).

  • Newsletter data : Until you unsubscribe.

  • Browsing data : Up to 13 months.

 

 

7. YOUR RIGHT
 

Under the General Data Protection Regulation (GDPR), you have the following rights :

  • Access : Obtain a copy of your personal data.

  • Rectification : Correct inaccurate or incomplete information.

  • Deletion : Request the deletion of your data under certain conditions.

  • Objection:  Refuse the processing of your data.

  • Portability : Receive your data in a structured, machine-readable format.

To exercise your rights, contact us at : contact@bellatrix-optical.fr

 

 

8. COOKIES
 

Our website uses cookies to :

  • Ensure the proper functioning of the site.

  • Analyze traffic and improve our services.

You can manage your cookie preferences via your browser settings or through our [cookie management policy]. 

 

 

9. DATA SECURITY
 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

 

 

10. POLICY CHANGES
 

Maison Bellatrix reserves the right to modify this privacy policy at any time. Any changes will be published on this page.

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